USEFUL INFORMATION FOR YOU
ARRIVAL AND DEPARTURE
On the day of arrival your room is available from 2 p.m., on the day of departure we ask you to vacate it by 11 a.m.
PAYMENT METHODS FOR HOTEL - ON SITE:
Please understand that we do not accept credit cards. You are welcome to settle your bill with EC cash, Maestro or cash.
For bank transfers please use the following account details:
Sparkasse Aschaffenburg
IBAN DE38 7955 0000 0000 1703 40 | BIC: BYLADEM1ASA
Raiffeisenbank Aschaffenburg
IBAN DE04 7956 2514 0004 7254 41 | BIC: GENODEF1AB1
DRESSCODE:
We ask that you wear elegant, sporty clothing in all public areas such as restaurants, bars, terraces, lobbies, etc., as well as festive evening wear on Christmas Eve, Christmas and New Year's Eve.
BREAKFAST
Lovingly prepared breakfast buffet with fresh products from the region and a varied vitality corner
Breakfast: Mon - Sat: 7:00 a.m. - 10:30 a.m. | Sun: 7:00 a.m. - 11:30 a.m
OPENING HOURS WELLNESS-THERMAL
OUR POOLS | Temperatures (min.) | Opening Hours (Daily)
Indoor pool 28°C from 7 a.m. to 9 p.m
Outdoor whirlpool 34°C from 08:00 - 21:00
Outdoor pool summer 25°C from 08:00
Outdoor pool winter 25°C from 11:00 a.m
Sauna: Sun - Sat: 11:00 a.m. - 9:00 p.m
Beauty/relaxation pavilion with cosmetic and massage treatments
daily from 10:00 a.m. - reservation required
DOGS
We only accept small dogs after prior notification and with their own dog basket or blanket. We charge €25.00 per dog for the first 2 days; each additional day €8.00, food not included. Dogs are only allowed in the outbuildings. We would like to kindly point out that one dog per double room is allowed to live in the Birkenhof or Maximilian house category. Please note that we reserve the right to charge for final cleaning. Dogs are not allowed in our wellness spa, on the sunbathing lawn, in the restaurant, in the wellness garden, at the indoor pool, at the indoor pool, at the outdoor pool, whirlpool and sauna area.